I want you to know I take your issue very seriously and aim to provide the highest satisfactory service to make you thrilled to be my customer.
That’s why I use this ticket system. It helps keep track of all communication in a systematic, organized way. That way, I don’t miss anything, and can serve you quickly and most efficiently.
You can always reach out to me via email at: mike [ at ] infosnaps.com. However, most of my customer service attention is given to the ticketing system.